Express delivery is available on most items.
When Express Delivery is selected we will ship the item by one of the above courier services.
Please Note that due to unreliable post/mail carriers we cannot send items to BFPO or overseas armed forces addresses.
If one of hese delivery addresses is entered then we will refund the payment and cancel the order.
Cost of delivery to U.K. addresses.
Most dials costs £2.45 to send to anywhere in the U.K. but some are a little more due to the size of the dial.
Special delivery and express delivery are ususally delivered to UK addresses next day but orders must be placed befor 12:00 mid-day.
A set of Sill plates or a SMALL radiator grille costs £4.90 to send to anywhere in the U.K.
Larger and bulky items are sent by courier service and cost from £9.50 to UK addresses depending on size and wieght of the package.
Please note that Royal Mail will only hold an item of undelivered post for seven days before returning it to sender. Therefore please make sure that there will be someone present at your delivery address to sign for the item.
If you are not likely to be at the address when delivery is attempted then we will be happy to send your order to a different address where someone will be there to sign for the delivery i.e. your work address etc.
Delivery cannot be guaranteed during bank holiday periods.
Items are not dispatched during the period between 24th December and 3rd January.
Special Delivery Items Sent By Royal Mail.
Special Delivery (express) items by Royal Mail are are a guaranteed service to most areas by 1:00 pm. but some limitations are imposed by Royal Mail to remote post code areas.as follows:
Delivery by 5.30pm the next working day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50
Delivery within two working days by 5.30pm to the following postcodes areas:
PA60 - 75, 78
Delivery within three working days by 5.30pm to the following postcode areas:
KW16 - non Town
PH30, 41 - 44
Cost of delivery to all other countries in the world
This is determined by the weight or size of the package.
The delivery cost for dials is £9.50 (gbp) by Royal Mail Signed For service. This is an economy service which can take up to four to six weeks. It will be passed from the UK postal service to the postal service or delivery company in your country for final delivery.
We cannot be held responsible for items once they have been passed to an overseas postal or delivery company.
We cannot dispatch a replacement item before this time period has expired.
Alternatively an express delivery for most items can be chosen at checkout or by contacting us with your full delivery address and post/zip code for an accurate shipping cost. This service is by DHL or a similar courier and is fully tracked and is usually delivered within five days. Often overnight to EU and US locations.
Sill protectors and some radiator grilles cost from £17.95 (gbp) to destinations within the EU, USA and Canada. Sills going to a destination outside the EU have a shipping cost of £22.95 (gbp)
Radiator grilles & grille mesh costs vary depending on destination. Some destinations and the shipping cost are displayed on the item page. If your location is not displayed then please email us with the full shipping address and post/zip code, we will reply with an accurate shipping cost for you.
You as the recipient are responsible for paying any import duty or other customs payents required for imported items.
If the wrong destination or shipping cost is selected then we will contact you for the balance payment if required or refund any overpayment. If no reply to our request is received we will refund your payment and cancel the order.
Orders can be placed online, or you may order by phone on 0113 2440070 (Customers outside of the U.K. phone 44113 2440070), or email us at [email protected]
We need to know exactly which product you require (please use our part numbers) and we can send you an invoice with a link for a secure online card payment or a Paypal invoice.
If you are in any doubt, do not hesitate to phone and speak to one of our friendly advisors.